Privacy Policy

1. Information We Collect

We collect the following types of information when you use Ask Shannon:

• Account data: Your name and email address when you create an account.
• Usage data: Device information, application logs, and analytics data to improve the service.
• Service-connected data: When you connect external services (such as your calendar, email, or contacts) via OAuth, we access only the data you explicitly consent to share. You can revoke access at any time.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Ask Shannon service.
• Communicate with you about your account, updates, and support requests.
• Prevent abuse, fraud, and unauthorized access to the service.

3. Data Sharing

We do not sell your personal data. We share data only with the following third-party processors as necessary to operate the service:

• Anthropic — AI model provider (processes your conversations to generate responses).
• Fly.io — Cloud infrastructure and hosting.
• Resend — Email delivery service.
• Composio — Service integrations (calendar, email, and other connected services).

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your data will be deleted within 30 days. Usage logs are retained for up to 90 days for debugging and service improvement purposes.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate personal data.
• Delete your account and associated data.
• Export your data in a portable format.
• Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at [email protected].

6. Cookies

Ask Shannon uses session cookies only to maintain your authenticated session. We do not use third-party tracking cookies or advertising cookies.

7. Children's Privacy

Ask Shannon is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child, please contact us immediately.

8. International Data Transfers

Your data may be processed in the United States, where our infrastructure (Fly.io) is hosted. By using the service, you consent to the transfer of your data to the US.

9. Security

We take the security of your data seriously. Measures include:

• Encryption in transit via TLS for all connections.
• Isolated per-user compute environments (Fly.io Machines) to prevent cross-user data access.
• OAuth tokens stored securely and never exposed to other users or services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you via email. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

[email protected]

Cluesmith
Ask Shannon